Business
Challenge:

  • Client is a leading retail giant in the GCC, operating across multiple geographies with a network of over 700 local and international They manage a diverse product portfolio exceeding 100,000 SKUs across departments like FMCG, electronics, garments, and household items.
  • Clients experience inefficiencies in marketing budget allocation due to a siloed view of performance across.
  • The client prides itself on cultivating strong and collaborative relationships with its extensive supplier network. The client lacked a robust supplier performance management system and faced a significant challenge in negotiating favorable terms with suppliers.
  • The lack of real-time insights limits their ability to secure better deals and discounts, hindering informed decisions with suppliers. As a result, the client is unable to optimize their supplier relationships, missing out on potential cost savings and efficiencies.
  • The client also lacked a proper mechanism to track the numerous contracts in place with the suppliers, leading to a lack of visibility into the contract terms, renewal dates, and compliance.
  • The objective was to develop a comprehensive supplier evaluation framework, integrating multiple key performance indicators to assess supplier performance.
  • Provide real-time insights that will empower the procurement team to negotiate favorable deals

TurnB Approach


Current process assessment

  • Met with the procurement team to grasp their pain points and specific expectations regarding suppliers.
  • Learned retail supplier performance KPIs and associated industry.

Metrics identification and dashboard design

  • Held brainstorming sessions to identify the key performance indicators that help us assess and monitor the performance of the suppliers.
  • The Power BI tool was used to develop a comprehensive dashboard that evaluates the performance of the suppliers at various levels, such as order fulfillment, sales and margin, backend rebates, and
  • The Power BI dashboard enabled supplier selection and comprehensive 360-degree.
  • Integrated the ability to perform detailed assessments of a chosen supplier across various product categories, enabling benchmarking against competitors.
Approaches background
Infograph

Implications

  • Profound and robust insights into every performance facet of suppliers empowered the client to engage in impactful.
  • Leverage real-time data and KPIs to secure better deals, optimize contract terms, and streamline contract management, leading to significant cost savings and improved procurement.
  • Gaining clear visibility into contract terms, including renewal dates and rebate structures, allows for optimized utilization of rebates and negotiation of more favorable renewals.
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