Business
Challenge:

  • The client is a Fortune 50 multinational technology giant & the worldwide leader in software, services and solutions.
  • They have a learning group within the organization that is responsible for designing, creating & driving sales of training assets related to their technology products in the market.
  • The client runs a subsidy program for its Partners to promote the sales of their learning products.
    • Client’s BI engineering team needed support in identifying the key metrices and finalize the logic to calculate these metrices.
    • Conduct UAT to ensure there is no errors in dashboard numbers and logics are properly implemented.

TurnB Approach


Metric Design

  • Conducted multiple brainstorming sessions with stakeholders and finalized the critical metrics required for leadership team to track the rhythm of business.

Logic Building

  • Listed down all key business rules that would impact the logic formulation for decided key metrics.
  • Listed down multiple business scenarios that should be considered.
  • Helped BI team in devising the appropriate logic to calculate the metrics covering all business rules in place and multiple business scenarios

UAT

  • Conducted a full-fledged UAT on the developed dashboard.
  • Identified multiple discrepancies in dashboard numbers; deep dived and found the root cause; pointed out errors in logic building and exception handling.
Approaches background
Infograph

Implications

  • Dynamic BI dashboard provided a holistic view of business to key stakeholders.
  • Multiple enhancements and logic updates carried out over time catering to dynamic business requirements: updated metrics and visualizations based on changing KPIs and business objectives.
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