Business
Challenge:

  • The client is a technology giant and the worldwide leader in software, services, and solutions. They rely on their partner organizations across the globe to promote, expand, and retain their business.
  • The client runs a Skills Initiative program to promote the sales of their cloud-based products by providing training to customers across the globe through partners. They deliver training to their customers globally through diverse channels.
  • The client sought information on the distribution of training through different time zones across the globe for a certain channel.
  • They needed a visual representation of this distribution to share it with stakeholders.
  • The view should contain time zone and region-level information about training.

TurnB Approach


Data Preparation

  • Training data for the specific channel was procured from the client’s internal data cube.
  • Mapped region and time zone-specific details related to training from multiple data sources.

Time Zone Grouping

  • There were 30 time zones in the data.
  • These time zones were grouped into 11 buckets, ranging from UTC-8 to UTC+10.
  • The regions belonging to each bucket were also listed.

Data Visualization

  • The client should get a worldwide view of training distribution across time zones.
  • Region information and training numbers should fit in a single view.
  • The geographical location of each time zone should also be conveyed; dominant languages in these time zones should be displayed as well.
Approaches background
Infograph

Implications

  • A world map combined with a time zone provided the client with a global view of training distribution across different time zones.
  • Helped stakeholders efficiently streamline their resources across geos for driving the program.
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