Business
Challenge:
The client is a multinational corporation that organizes extensive training programs for their customers, collaborating with partners to enhance the skills of learners and educate them about their latest software and services throughout the year. The training was conducted by external training providers. The client sought a comprehensive overview of the number of learners and the specific course details chosen by them.
TurnB Approach
- Aligned and standardized training reports from each partner, consolidating them into a uniform format.
- Created a Power BI dashboard featuring interactive visuals for the client to visualize trainer learner numbers.
- Devised metrics to display trained learner counts at the customer level, course specialization area, course level, and difficulty levels.
- Developed an additional matrix to identify sessions that fell short of meeting class capacity.
- Employed predictive analysis to forecast future attendance, drawing insights from historical data.
Implications
- The dashboard provided the client with real-time updates on the number of trained learners within the program.
- Utilizing the designed metrics, the achievement of targets throughout the year was tracked, triggering alerts to the leadership team in the event of a decline in target attainment.
- Insights derived from the learners' course preferences empowered the client to grasp the industry's in-demand specialization areas.
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