TurnB Approach:
Client Discussion to Understand Objective:
Discussions with stakeholders were held to understand client requirements and grasp the
company's data assets.
Brainstorming:
- Possible factors contributing to the sales decline were listed, providing direction for
analysis. Main factors included:
- Customer Behavior
- Inventory Management
- Brand Competitors
- lations, enabling prompt interventions to
avert cancellations.
- Purchase Returns from Customers
- Positioning of Products in Retail Stores
- Poor Marketing Practices
Dataset Creation and EDA:
- Identified data sources required for analysis in consultation with stakeholders.
- Checked for missing values, data discrepancies, outliers, etc.
- Extracted, treated, and maintained data to ensure correctness.
- Employed automated data transformation techniques for proper data quality and
reduced ETL time.
Root Cause Analysis:
Conducted exhaustive analysis on factors such as:
- Time Period Analysis: Analyzed four years of data for revenue, customer base, product
prices, margins, and portfolio changes.
- Product Analysis: Evaluated SKU portfolio, product performance, and explored
correlations between inventory and purchasing activities.
- Customer Analysis: Utilized multiple customer segmentation models to understand
purchase behavior, performance, and engagement.
- Sales Executive Analysis: Scrutinized performance and key indicators of sales
executives, identifying poor performers.
Story Design and Document Creation:
- Crafted a narrative conveying insights, transformed into a document with compelling
visualizations.
Client Discussion & Recommendation:
- Communicated insights and recommendations to improve sales revenue to the
leadership team.