Business
Challenge:

Our client runs a customer training program, in collaboration with multiple external training providers. The program has a pre-allocated budget divided among customers, which they will utilize to schedule training sessions.

With the sessions frequently coming in, the client faced significant challenges in efficiently monitoring, analyzing, and interpreting the latest budget consumption status. The manual processes in place were time-consuming and prone to errors, hindering the client's ability to make informed decisions in real time.

TurnB Approach


TurnB devised an innovative approach to address the challenge:

Data Integration

  • Integrated data from multiple sources into a single place to create a comprehensive record of scheduled sessions and their associated spending.

Customized Metrics

  • Defined metrics to showcase the budget consumed by completed sessions, and funds booked for upcoming sessions as well as the budget left to be utilized. Additional metrics were derived to analyze cost per training session and cost per participant, for detailed reporting.

Visualization and User Interface

  • Developed a user-friendly Power BI interface with intuitive and interactive visualizations, tailored to compare and analyze the key metrics at different levels.

Access Controls

  • Implemented Row Level Security (RLS) to limit access to budgetary information solely for the intended audience based on their roles.

Deployment and Demonstration

  • Published the Power BI dashboard after conducting extensive testing to guarantee accuracy and functionality. Provided comprehensive demo and detailed guidelines to the users to ensure seamless adoption, in addition to regular updates and refinements based on client feedback.
Approaches background
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Implications

  • The implementation of the Power BI dashboard resulted in significant business impact:
  • Budget Monitoring - TurnB gave the client a unified interface for real-time access to critical information across various customer segments and training providers.
  • Improved Decision-Making - The dashboard assisted in understanding quarterly spend, enriching decision making on budget carry-over and reallocating funds between customers. This simplified forecasting the number of sessions required to fully utilize the allocated budget in each quarter.
  • Enhanced Productivity - Streamlining data processes and automating complex calculations led to a remarkable reduction in the time spent on manual data compilation and analysis, resulting in increased operational efficiency and accuracy.
  • User Satisfaction - Positive feedback from users highlighted the intuitive interface and holistic value delivered by the dashboard, contributing to overall client delight.
  • The successful development and implementation of a custom Power BI dashboard addressed the client’s specific business challenges, transforming their operational efficiency and decision-making processes.

 

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